How to Cope with Uncertainty in Supply Chains? - Conceptual Framework for Agility, Robustness, Resilience, Continuity and Anti-Fragility in Supply Chains

TitleHow to Cope with Uncertainty in Supply Chains? - Conceptual Framework for Agility, Robustness, Resilience, Continuity and Anti-Fragility in Supply Chains
Publication TypeConference Paper
Year of Publication2014
AuthorsZitzmann, I
EditorKersten, W, Blecker, T, Ringle, CM
Title of ProceedingsNext Generation Supply Chains
Volume18
Page361
Publisherepubli
Conference LocationHamburg
ISBN Number978-3-8442-9879-6; 978-3-7375-0340-2
ISSN NumberISSN (print) 2365-4430, ISSN (online) 2365-5070
Keywordsframework, handling concepts, Supply Chain, Uncertainty
Abstract

Globalization and new technologies led to the global and lean supply chains
that we see today. But cost-efficiency alone does not create customer value.
Goods and services have to be available at the time of demand. Shorter
product-live-cycles demand volatility and external disruptions force supply
chains to be flexible, adaptive as well as customer-oriented. A literature review
identifies different concepts to achieve these abilities. These are: agility,
robustness, resilience, continuity management, and anti-fragility. All five
concepts try to handle uncertainties but pursue different approaches. At the
beginning of the 21th century the idea of an agile supply chain was promoted.
The goal is to flexibly react to changes. In contrast resilience aims to overcome
problems. Flexibility is also part of robustness. A robust supply chain is
supposed to efficiently manage fluctuation within the network. Compared to
that, continuity management tries to handle threats. Parts of these threats are
demand or production fluctuations put also major disruptions. To create
competitive advantages out of these uncertainties is the idea of an anti-fragile
supply chain. This paper compares recent concepts for the management and
design of future supply chains. It also provides a conceptual framework how the
different approaches interact to create synergies. An outlook for future research
is also given.